Recent Posts

Secrets to Happiness

  • Live beneath your means and within your seams.
  • Return everything you borrow.
  • Donate blood.
  • Stop blaming other people.
  • Admit it when you make a mistake.
  • Give all the clothes you haven't worn in the last three years to charity.
  • Every day do something nice and don't get caught doing it.
  • Listen more and talk less.
  • Every day take a 30-minute walk in your neighborhood.
  • Skip two meals a week and give money to the homeless.
  • Strive for excellence and perfection.
  • Be on time.
  • Don't make excuses.
  • Don't argue.
  • Get organized.
  • Be kind to kind people.
  • Be even kinder to unkind people.
  • Let someone cut ahead of you in line.
  • Take time to be alone.
  • Reread a favorite book.
  • Cultivate good manners.
  • Be humble.
  • Understand and accept that life isn't always fair.
  • Know when to say something.
  • Know when to keep your mouth shut.
  • Don't criticize anyone for 24 hours.
  • Learn from the past, plan for the future and live in the present.
  • Don't sweat the small stuff.


Anonymous

The Art of Networking

Networking is a proven strategy for building your career, your business and your credibility. Experienced business people know that anything is possible through networking. Because it is a very creative process, it’s one of the easiest and most effective ways to market yourself (and your business as a successful entrepreneur).

The key to networking is cultivating relationships and sharing ideas, information and resources. This is a two-step and two-way process: the first part is to let people know what you do and why they should come to you to do business. Learning how to “toot your own horn” – sharing your expertise and what you offer – in a clear, assertive way is essential. The second part is to listen to what others have to share –their area of expertise and the products and services they have to offer. Your intent should always be to set up a “win-win” situation where all parties benefit from the exchange, whether immediately or sometime in the future.

In setting up your two-way street, the universal law of giving, as referred to by Deepak Chopra in his Seven Spiritual Laws of Success, can be seen in action through effective networking. “The universe operates through dynamic exchange . . . giving and receiving are different aspects of the flow of energy. In our willingness to give that which we seek, we keep the abundance of the universe circulating in our lives.”

At Business Connections (a local County-wide networking group of women business owners and business-owners marketing to women), members are given the opportunity to participate in “30-Second Spots,” at every meeting. This is an opportunity to present yourself and what you have to offer through your business in a very concise, direct way. Not only do you benefit from hearing other members give their promotional spot, each time you do your own 30-Second Spot you improve with practice, practice, practice.

NAFE, the National Association for Female Executives, a national networking association, says the “two key words for successful networking are planning and personal.” That means planning for the results you want, and making contacts for professional and personal gain. Networking has to be planned to be effective – it doesn’t just happen – and quality networking only happens when supportive personal relationships are built.

In reality, networking (relationship building) is a 24-hour-a-day process. When you are consciously looking to expand your network, you will be most effective when you are focusing on people who already have the results you want, as well as paying attention to the formal and informal networks you can join.

Remember that networking itself may not provide immediate benefits. It may take years to see the results of your networking efforts, or you could be pleasantly surprised at any moment by an important phone call from someone you recently connected with. The timing is always less important than the relationship

So what are the important steps to creating a warmly successful networking relationship? First, take time to prepare for your upcoming meetings and events. Realize every event is an opportunity to network. You will always get more of what you are focused on, so make the most of every group situation, whether it is a familiar group you've been meeting with for years, or a totally new group you are walking into for the first time.

It's also important to remember the number one basic networking principle: we are all equal. Whether you are currently ‘in transition’ or the CEO of an expanding business, you have something of value to share with others. Make sure your “attitude is right” – that you are excited about your opportunity to meet new people, and then be open to the whatever shows up. In a formal setting or a business networking event, bring your most current promotional materials to share.

Even in an informal setting it's good to have extra business cards with you at all times. You never know where your next best lead is going to come from, it could be in a coffee shop or on a bus, or even at your son's baseball game.

So, take the time to develop your “art of networking,” and realize it’s an organic and creative process. Each of us has wonderfully unique gifts to share with others. Move beyond your shyness and take full advantage of all the networking opportunities that come your way–opportunities to promote yourself and your business, but most importantly, the opportunity to build relationships of value.

© Career Life Institute

Build A Bigger Customer Base With Newsletters

A business newsletter sent to current and prospective clients is the cat's meow. And I'm not saying that just because I am a pet sitter. A well-done publication can build awareness, expand a customer base, encourage repeat business, and help position your company.

Build awareness of your knowledge in your industry by featuring trade news and information about your services. You become the customer's ally by passing along valuable information in your area of expertise. Include an editorial column in each issue where you can share your business news or your company philosophy. About three-fourths of the articles should be informational or educational and the remaining one-fourth can be used to advertise your services, etc.

Send your newsletter to prospective clients to expand your customer base. According to Guerilla Marketing guru Jay Conrad Levinson, follow-up is the single most important and least used marketing strategy. If someone has inquired about your services once, you need to renew contact again within 3-6 weeks. Even if they don't use your services, perhaps they will pass your written material along to a neighbor or friend. Everyone knows the best advertising is word-of-mouth.

Publishing your newsletter on a regular basis will build a solid bridge of repeat business to your customers. They know and trust you because you keep in touch with them. A general rule of thumb for any newsletter is to use the same layout and logo in every issue to breed familiarity. Additionally, keep to a preset publication date: yearly, quarterly, monthly…

An unexpected benefit of putting out a newsletter is that it will help position your company in the community. When you put your thoughts and policies into words and articles for a publication it gives you a better focus on your business. It forces you to define your marketing goals and crystallizes your message to your customers.

In "The Best Newsletters in America," Anne Murphy states that there are 100 million newsletters published in North America every year. Most newsletters never get read. They are boring, self-congratulatory or hard to read. Write articles that are short so that the readers don't tire quickly. Keep lots of white space around columns and use simple copyright-free graphics. Be sure to cite sources or obtain permission from the author to avoid plagiarism.

Costs of producing a newsletter can be offset by selling advertising space. For large quantities, bulk mailing permits lower stamp costs. On the other hand, you don't have to mail them at all. Why not have them as handouts on your checkout counter or hand deliver them to your regular customers. You don't really need a computer, either. Amazing things can be done with scotch tape, white-out and a typewriter.

So get busy and send out a newsletter today, your customers will think you are the cat's pajamas !

© 1999 Lani Stites, Humcat Lady Petsitting Services

Diversify Your Marketing Strategy

Marketing is always a "hot" topic for business owners. Jay Levinson, author of Guerrilla Marketing, shared some of his marketing strategies for business owners at the Eureka Inn last spring, and they are well worth reviewing.

Investing your time, energy and imagination into your marketing is essential for your success. Just as synergy works between people, implementing marketing combinations has a greater chance of creating a successful business.

Some of the marketing strategies Jay Levinson highlighted are:

  1. Have a Marketing Plan. It should only be 7 sentences long—which forces you to focus.

  2. Develop a Marketing Calendar. Project over the next year what you are doing each month to promote your business. This prevents emergencies and makes decisions easier.

  3. Create a marketing niche for your business. Be sure all your promotional materials reflect what you stand for.

  4. Make sure the name of your company is easily understood.

  5. Create an Image based on truth and honesty. You want your Image to identify you and to let people know what to expect.

  6. Create an eye-catching logo that stands out and use it on all your promotional materials. Use color to your advantage. Most people remember something they see better than something they hear.

  7. Develop a theme for your business—a set of words that summarizes your company and what you stand for. This should be something you can live with in the future. Your theme will get stronger over time.

  8. Your stationary makes a statement about the quality of you and your company.

  9. Your business cards are a great marketing tool. People enjoy getting lots of information on a small space. Be sure to include your fax number, e-mail, web-site, etc. You could even include your theme.

  10. Have Inside Signs—information in your office that promotes several things you are doing or other services you are offering. 74% of all purchases are made at the "point of purchase." Make it easy for your client to purchase from you.

  11. Have Outside Signs—that represent you well. Look for places where you can put up your business cards, flyers or signs about your business.

  12. Provide EASY access to your business—preferably 24 hours a day, 7 days a week. This can be done by having e-mail or voice mail: a way for folks to be in contact. Be flexible, and make it convenient for your clients/customers to contact you.

  13. Think of your business as a package. Make sure it conveys your identify. This includes your reception area and office, how your telephones are answered and how your clients/customers are greeted. "Neatness" is a quality that reflects how you run your business.

  14. Remember "quality" no longer sets you apart—it's now the price of admission. "Innovation" is the key for the 21st Century.

  15. Recognize the importance of "word of mouth" marketing. The moment of maximum satisfaction is within the first 30 days. Happy customers will be glad to share their good fortune (and your brochures) with people they know. Create a flyer or brochure that can be sent to new interested people. Think about other places potential customers are likely to patronize and put promotional pieces in such places.

  16. Community involvement is a great way to meet new potential customers and clients. People prefer to so business with people they know. Let people know what you do and promote your business wherever you are.

  17. Referrals are your greatest source of new customers. Ask for referrals—3-5 names of people who would like to be on your mailing list or who would benefit from you service. And don't be shy about following up on these referrals. Once a year, send letters to your old customers and ask for referrals. (Send a reply envelope to make it easier for them to respond.)

  18. Stay in contact with your clients and offer follow-up services or products as needed.

  19. Share with groups (such as Business Connections) about what marketing strategies worked or didn't work for you.

  20. Guarantees are mandatory in the 90's; you must always stress your guarantee.


© 1997, Katie Darden and Gabrielle Parkinson